How to activate Tomorrowland, elixir of EDM? with Native access?
No activation code is required and you don't have to enter any serial code with Native Access. (Our product is already activated) simply drag Nki kontakt instrument into your Kontakt player, it's 100% working. (full version of kontakt is required)
Yes, you can download a free preview. Go to the products page and click on the preview, you will receive a file that includes the link to download a preview of the library
The link to download my kontakt library is dead, why?
simply contact us at [email protected] with the mail purchased product and we’ll send you a new valid link
How to know which button of the interface corresponds to what?
Simply do right click to view knob assignments if nothing happens, please go to your kontakt parameters and active “help text”
What's about pre order refunds?
You can ask a refund only before the release date of the product. You'll get 100% of your money back without conditions or questions.
My last payment was refused? Why?
Please check that you have sufficient funds on your credit card or expiration date. You have 14 days to update your credit card informations.(please read our term of sales)
Can I enter my credit card informations safely?
Yes totally, it’s 100% high secure we are using Stripe, inc.
The website is secure?
Yes it's 100% secure, your informations will not divulging and safe. We recommend to you to use your real email address to receive our offers and promotions.
I have bought a product, but I want to be refunded, it’s possible?
No, we don't refund purchases, only pre order offers can be refunded.
How can I get Kontakt player? Is it free?
You can directly download Kontakt 5 player in the native instruments website. The player is 100% free
Can I pay with PayPal?
Yes, note or attach links to the products you want to buy at this email address "[email protected]", and you will receive this link paypal "paypal.me/designmybeatpay/EUR" with the corresponding amount. (Please note that we are not making payment facilities on paypal).
I didn't received my product download links?
Wait 3-5 minutes or Check your spam email. If you don’t see your email confirmation please send us an email to [email protected]
Why “Demo Mode” appear when I'm using Kontakt libraries?
Because you are using the free version of Kontakt 5. our Kontakt libraries require the full version.